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PLEASE READ THE FULL POLICY BEFORE BOOKING

Pre-appointment Preparation

Please kindly ensure that your hair is at least 2 inches long all around. If you are not adding any of the extra services (hair take down or Washing & Conditioning) to your booking, make sure your hair is thoroughly washed, detangled, and is free of any products before your braiding appointment. This is a crucial step to avoid any appointment cancellations and loss of a security deposit.

Security Deposit

Please note that a deposit of $15 is required to secure your appointment. The deposit amount will be applied to the entire cost of your service; deposits are non-refundable unless Peachesgalaxy is at fault. The remaining balance must be paid in cash or as directed by Peachesgalaxy. At this time, however, we are not taking deposits until further notice.

Cancellation Policy

Please note that once you have booked an appointment with us, it means that we have reserved time in our schedule exclusively for you. If you cancel your appointment less than (24 hours) before it is scheduled to occur, you will be subject to a security deposit fee charge. Please provide a cancellation notice at least (24 hours) before your appointment to apply the deposit to another appointment.

You can cancel or reschedule an appointment by texting or calling Peachesgalaxy @ 647-205-6375

Late Appointment Policy

We want to make sure that all our clients have the opportunity to receive services. We understand that sometimes life is unpredictable, so we allow for a 15-minute grace period for late arrival in case you are unexpectedly delayed. If you think you will be late, please call us so we can adjust our schedule. Please understand that if you are more than 15 minutes late, your appointment will be canceled for us to assist other clients.

Product Policy

Only pre-stretched hair will be accepted for braiding extensions. We have built trust with the Expression Hair Pre-stretched, Pre-stretched Freetress, and Outre brands. For more information, please refer to each service description.

Age Policy

Please note that Peachesgalaxy does not service children under eight (8) years old.